Services
Communication in our current form is more than just Voice or transport networks. It is all-encompassing and includes, voice, text-based comms, video-based comms, interactivity, data-driven engagements, meetings, collaboration, and much more. The lines between one system and another begin blurring with each generation of hardware and software and with prices leveling off for current-generation solutions that offer near broadcast quality, even with rooms that have poor acoustics, there is no reason not to embrace all of these potential avenues to engage, captivate and find new markets.
These are our core services, we do them better than everyone else and we stand behind that statement.
Low Voltage/Wireless Infrastructure - All low voltage cable plant, buildout and overhaul. We perform pre/post-deployment wireless surveys to ensure promises made are promises kept. We also own an entire fleet of tractors, more than a million dollars in machinery meant to build core infrastructure, including dump trucks, skid steers,a 13 ton wheel loader, directional boring machines, cranes, trenching machines, backhoes, excavators, 1.5-ton flatbed trucks. We are tower-certified, and becoming tower-certified instructors to partner with regional ISPs and build wide-area core internet facilities. This was purchased in anticipation of being accepted into the Reconnect program which never materialized, and is a way to put the equipment to work. We have used it in large-scale wireless shots on 100ft and 150ft private towers, counties-wide agriculture long haul, multi-mile fiber build-outs, and remote summer camps needing multi-repeater wireless backhaul over cellular 5g networks (which we are licensed to install on public bands). We even have the environmental surveying equipment and can navigate the paperwork required to make it happen.
ISP/Carrier Services - We are our own carrier and are a direct upstream reseller for ISP which removes unnecessary markup and we cannot legally take a commission on direct resell.
Communications Platforms - We sell, support, and work on all things voice and comm centric be it a PBX, Teams Voice, Google Work, a RAN with SIP onramp, Public Address system, Paging, Reducing the Risk, Campus alerting, Call Recording or voicemail, IVR, etc.. We have you covered. We are an interconnect and solutions integrator with a long history and proven record of excellence and high marks on more than 90 active commercial solutions, and 11 open source solutions.
Networking/Firewalls - We have as long of a history in networking as we do in telephony and were early adopters of VoIP. We build beautiful networks, networks that perform, we can fix all of those little gremlins the other folks can't seem to work out, and we can provide meaningful explanations of how we accomplished that with verifiable results you can confirm yourself. Our networking team is top-notch, we have two of the best networking resources in the industry and arguably the best Fortinet and Sonicwall resources in the country. We install and support multiple solutions which range from low-cost, entry-level to highly scalable carrier-class products. We know where they excel, and where they should be avoided and we most certainly have a solution that will take care of you without having to blow your entire budget each year trying to piece a solid network together.
Media Dissemination - We have been saying for years that future leaders will be content creators while brand loyalty is built on engagement through captivating, visually striking, and high-quality content from personalities who embrace the medium. Sound far-fetched to you? We have workers becoming leaders who are the second wave in the workforce raised on social media and are used to engaging in video streams and feeds. While the first generation was forced to adopt the methods of the business models at play at the time, we are seeing new leaders embracing and prospering from saturating these additional avenues of reach all one needs to do is look at the impact that influencer culture has had on Amazon, Tik Tok, Facebook, X, and other platforms if you are not convinced. This will become the difference between a win or loss as technology costs come down and the near-production quality gets worked out. We can build you a Post production-capable recording, podcast, or broadcast studio in a spare office or dedicated building from the foundation to fine-tuning and training. We have decades in the recording arts, we understand acoustics and that sometimes a mic in a room is all someone is willing to invest into something, so we can help you get and find the perfect placement for that mic to make the experience a little better and there to support them when that mic in a room no longer cuts it.
Project Work
We only write fixed fee projects, no hourly estimated fishing trips which always cost two or three times what was estimated. We know what we are doing, we do the presales legwork, and we have never had to ask a client for more money because we missed something in the presales stage. Service is our bread and butter, projects are our growth, and the icing on the cake for us. We do more networking and firewall projects than all of our other offerings. We have our deployment methodology perfected for minimum downtime and fast turnaround on voice and infrastructure projects, including multi-phase, multi-campus, and large-scale deployments. We also have full wireless designs for a future-forward network that fully supports voice service while sacrificing nothing, just cutting the cord. We partner with all of the trusted brands in the industry, only deploy best practices builds, and we have solutions you may have never heard of but offer extremely high value, low barrier of entry pricing that are easy to support, offer rich reporting, and analytics while working better than advertised.
You get regular updates, documentation, and a trackable timeline with milestones and a clearly defined scope of work so you know when we start, and where we end matches what you paid for. This is a sane, budget-friendly way to accomplish more goals in a shorter timeframe and we offer full support for anything we install.
Procurement/Tech Asset Lifecycle Management
We have contracts with multiple education regions, large school districts toll road authorities, and others. We have a top-notch procurement pipeline, a tech asset manager software built on SnipeIT and heavily modified to our purpose which is freely available to help manage tech assets and produce lifecycle plans. We also offer recycling and rehoming of usable tech assets which will help you clear those closets and enable other organizations to coast until their next budget cycle. If nothing else we keep it out of a landfill and get it to the recycler. In the last two years, we have rehomed a dozen switches, 2 firewall chassis, and 182 phones. That is an 8ft x 24ft area of hardware when neatly stacked or a whole closet as far as you are concerned. We do not take on CRT monitors, or desktop inkjet printers. No one wants them and we have a hard time recycling them.
We offer other services for Voice DevOPs, Meetings, conferencing, Public address and more. We offer multiple tiers of support to allow organizations to get what they need without having to nickel and dime you every time you ask for help. Our support tiers are:
Hourly - Pay as used and billed at intervals.
Insurance Policy Support - Primarily aimed at organizations which have teams in place to manage the day-to-day, but would like advanced support, and someone to take care of backups, firmware, and other tasks often pushed to the side in favor or more pressing matters. This support tier also allows access to the support team when the day-to-day team needs assistance.
Kitchen Sink Support - We become the support team and we take on the solution becoming the point of responsibility for its operation and health.